(920) 615-0571 info@nicholashopp.com

Website Care Plan

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Your website isn’t a “set it and forget it” investment.

Your website is one of the most important investments you’ll make for your business.

Your website is where people will find you, engage with you, and become loyal to you. And, most importantly, it’s where they’ll spend money with you.

Why Do You Need A Monthly Website Care Plan?

WordPress specialization for top speed
We specialize in WordPress, so our servers are specifically calibrated to make your website blazing fast. Each site we maintain has dedicated resources to meet the needs of even the most demanding sites. No more customer complaints about lack of speed.

Hacker-free security means peace of mind
Because WordPress is so popular it can be a tempting target for bad guys, but you can rest easy. We’ll constantly monitor your site for hackers and malware. In the unlikely event, you do get hacked, we fix it for you. For free.

Nightly backups & weekly updates
Weekly updates to the core WordPress software, theme files, and plugin make sure any security holes are fixed. Go back in time with our automated backups, and sleep well knowing your data is accessible with one-click restores. Your data is backed up and securely stored off-site if something goes wrong.

Monthy Website Care Plan

This is what we recommend if you’re serious about growing your business with your website. Whether you’re too busy to keep a constant focus on it or simply feel more comfortable letting the professional handle the back end work, we’ve got you covered. With this plan you can rest easy knowing your site will be fast, protected, and up to date.

As-Needed Website Maintenance

If you think you’ve got a handle on caring for your website or aren’t sure what kind of care it’ll need that’s cool, too. We’re always available at $60 per hour. These hours can be used for any normal maintenance tasks: content updates, plugin or theme updates, security, backups, analytics, design changes, etc. You name it, we do it.

Note that the maintenance does not cover Copywriting service.

Frequently Asked Questions

How often do you run updates?

We will run standard updates once per month. If there is an important update to prevent security issues, we will address those right away. We often wait a week or two before implementing major WordPress or theme updates so that all the bugs get ironed out first.

Do you offer 24/7 support?

No we do not. Please email issues to info@nicholashopp.com and we will reply within 48 hours.

Do my hours rollover if unused?

Unfortunately not. Your development time must be used every month or you will forfeit your development time for that month.

What if my site is already broken? Can you fix it?

Yes we can. We will take a look and see whats wrong and do our best to give you an approximate estimate as to what needs to be done and how long it will take to fix it.

What if I have not updated anything in months?

We will log into your website and perform a free audit before you spend a dime. We will look out for potential problems and conflicts so that they can be addressed up front. In some cases, websites may not have been updated in months and may require some major fixes before upgrading to the latest version of WordPress, Theme and all the applicable plugins. We will provide you a report and an estimate to get things fixed up before we sign you up for a maintenance plan.

What if an update breaks my site?

The site is immediately rolled-back to the backup state taken prior to performing the update. The methods for this vary in some cases. From there, you’ll be notified of the issue. The majority of issues are addressed free of cost, however, custom plugins, issues introduced by users, or especially time-consuming issues may be billable. We will notify you before charging anything to your account.

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Green Bay, WI

(920) 615-0571

info@nicholashopp.com